FTP Help

If you would like to send us files that are larger than 25 MB, please upload your files to our FTP server. If your files are smaller than 25 MB, feel free to Email them to us.

Please note, you will only be able to put files on our FTP server. You will NOT be able to copy files from our FTP server, or view any files on the server. This is for your security, so nobody except authorized DigiCOPY employees may open your files. When connected to the FTP server, simply drag and drop the file(s) you wish to upload in the FTP window.

PC Users:

1. Go to your Start Menu and Click My Computer to open a new window.
2. Near the top of your window you should see "Computer." Place your curser in the box where Computer appears - to the right of the arrow and type "ftp.dcopy.net" and hit enter.
3. You should see a list of files and folders. Select the folder for the DigiCOPY location you wish to use. You can drag and drop your file into the folder from your computer.
4. You will need to notify the store once your file is uploaded with the file name and job specifications.

Mac Users:

1. You can access our FTP through a file transfer software such as FileZilla.
2. Type in the host name box "ftp.dcopy.net." You will not need a user name of password, just make sure you are connecting using FTP.
3. You should see a list of files and folders. Select the folder for the DigiCOPY location you wish to use. You can drag and drop your file into the folder from your computer.
4. You will need to notify the store once your file is uploaded with the file name and job specifications.

3rd Party FTP Browser:

You can try using a 3rd party FTP browser like SmartFTP – you can download a free copy here.

What is FTP?

FTP (short for File Transfer Protocol) is an application program which moves files between computers connected to the Internet independent of machine type or operating systems. This means a user can put files on an FTP server that is located anywhere in the world, using any operating system (for example, Windows or Mac). Another user can download these files from his/her computer from that server. The only limitation in file size is the available hard drive space on the server.